@CheesyRaider Grubhub sucks too. @Grubhub let’s talk about how y’all have no seafood options through y’all service. @GiaPaige @Postmates_Help That's the worst :( This happened with my ramen earlier this week so I just switched to Grubhub. Uber is flush with cash following an IPO that brought in $8 billion, and DoorDash is seeking to raise $650-$750 million in its next funding round. @Grubhub, y'all service trash. It also said, "cumulative payments to Drivers for Uber Eats deliveries historically have exceeded the cumulative delivery fees paid by consumers," meaning it relies on restaurants, or itself, to subsidize delivery costs. @Grubhub @UberEats are much better . It’s only been bad on DoorDash these past couple months. @baileystehn16 The Ascent is The Motley Fool's new personal finance brand devoted to helping you live a richer life. New on-demand food delivery services have entered the market in 2013. XL & Catering Orders. Update: @Grubhub to the rescue ♥️. Ripped off. Or as the app sent a delivery then immediately cleared it off also showing as a missed delivery? @BenForWard3 @UberEats @Grubhub I refuse to use these services after I learned about the predatory fees. Where u can't even call them. Ok hold today twice for a total of 2 hours. @DoorDash_Help @UberEats @Grubhub are your apps down? Disappointed ? @hecmel_ Thank you for reaching out. I guess I will just turn your system off. Anyone else have issues with @Grubhub keeping money owed to you? Overloaded servers. Need help troubleshooting your Grubhub Corporate Account? @ProphetVelle This channel of communication is monitored and staffed primarily for customer service situations. @MnstrHigh_MOM I love how only 2/10 @Grubhub orders I submit actually get fulfilled. Someone who only knows T-Pain but not AC or GrubHub. Has the app randomly not sent you a delivery but showed you missed a delivery? @andersoneclair La Casa Del Burrito over in Vinton. @c_lphillips Short term supply outage or gone for good? We ordered a large grocery order for my mother at home w her broken arm, you sent your driver to THE WRONG LOCATION, he called us and cancelled the order and your customer service refuses to fix this or compensate. The worst customer service?????@lyft. People who are not working, can distribute test For profit. Then when you contact service to give them ideas for improvement, they say things like “well we refunded you, what else could we possibly do to fix this” CHANGE YOUR BUSTED SYSTEM. We found their implementation, training and customer service to both you and us to be unsatisfactory, and only ended in bad reviews for The Tavern. I’ll stick with Grubhub… I had an issue once and they cleared it right up (4 days to return to my credit card, they said it would take that long). Either way letting customers like me get ripped off suggests that Grubhub has a severe management problem. Glitches matter in the gig work game. It just hung up on me. @TylerBurnsVeg @mattspence7 @BurgerKing @SAINtJHN @originalkoffee @Grubhub Working but not really cos I'm on twitter... @_YNNEJC Maybe @DoorDash has better CX? According to Second Measure, the share of Grubhub customers who didn't use competing services fell from 88% in the first quarter of 2017, but that had fallen to just 62% by the first quarter of 2019. @sashimisia Writing these guys is a waste of time too. Sign defense pro act (tech company for distribution of test. It's an emergency...unless you're GrubHub, then it's increased business #doordashdown. Close. Hey @Grubhub why did I get a 10.00 off code that the email says expires on 12/11 but it’s not working now? Chicago suburbs area. #CustomerServiceFail, Guys it's fine everythings fine eefs fine no issues. 6 years using it and i have never had this problem. By law, we are required to ask your consent to show the content that is normally displayed here. GrubHub has once again been accused of hijacking restaurants' online presences in the name of revenue. downdetector.com, Via @BrewcrewBarnes Thank you for reaching out. But with DoorDash and Uber Eats well funded and hungry for market share, Postmates about to make its IPO, and Amazon seemingly taking a greater interest in food delivery, that's getting to be a tougher bet to make. Grubhub has steadily lost market share. The Growing Food Delivery Market. Uber Woos Grubhub, In A Move Lawmaker Calls 'Pandemic Profiteering' The merger talks have yet to reach a deal, but if both sides strike an accord, the combined company would emerge as … Spoiler…. He hates author bios, so this is all you get. Use @Grubhub tonight! @ItsAlwaysGraham Short term supply outage or gone for good? @Primagen64 why??? @Montex13 @AllPurposeDC @DoorDash @Grubhub As a dasher, the DoorDash dasher app is on a nationwide outage right now, Thank god for @Grubhub in times when @Doordash cant handle all those trash orders they allow. #doordash #UberEats #grubhub. Knowing what's in store for me makes Grubhub a better option. Hey @Grubhub why did I get a 10.00 off code that the email says expires on 12/11 but it’s not working now? GrubHub has the best service and UberEats/DoorDash/Postmates all tie for the worst. @FightIdiocracy Who is this hurting? @Grubhub Has nonexistent customer service. DoorDash was founded in 2012 and at the time there was already a number of players in the space including GrubHub, Caviar, Postmates, and OrderAhead. @Paulkdougherty @tomhewittnews Grubhub, doordash, postmates & other app-based delivery services aren’t local companies — that means 30% of your dollars are sucked straight out of the community. @Curtpicard @Barb_Problems @Grubhub Seems like an issue with the restaurant. @SamWineman In my experience every delivery service is like this. My driver's response 'you can contact customer service' - No DoorDash, I can contact @Grubhub. @fold_app What happened to Grubhub in the app? Spoiler…, @getnextmv DoorDash is down here. @probgrooving Turns out I’m still hungry despite this tweet! They send out promo codes that don't work and then ignore you when you try to get help with it. 4. This is INSANE! I’ve been having technical issues from the start. @GoatMisanthrope @AskLyft @lyft @Uber @Grubhub No problem. @Postmates_Help @Suzy04289053 No you don’t! Door Dash is down. @Journet_56 •#Grubhub_Ripoff. Free online ordering from restaurants near you! Worst customer service and always run into issues but never on the other two apps. Grubhub takes advantage of consumers. Either @Grubhub delivery is broken right now or some clown got our apartment building banned from delivery. The key - how to actually solve customers problems. But due to the app problems you always seem to be unable to accept a delivery no matter what you do. The worst customer service?????@lyft. The key - how to actually solve customers problems. @Grubhub_Care @GrubhubTech, grubhub made my decision for me bc it wont take my card and doordash solidified that by not working at all ?‍♀️. At least Woodruff challenged him, but he just would not relent. @Grubhub is Grubhub down right now? Getting Paid. Maybe @DoorDash has better CX? Facebook. No email support. @kapmandoo I don’t have an extra $30 right now. When it comes to online food delivery services, the food industry is seeing exponential growth. @andersoneclair La Casa Del Burrito over in Vinton. Please contact us at driverinfo@grubhub.com for any Driver issues. I just need to start making money ? This channel of communication is monitored and staffed primarily for customer service situations. Fool since 2011. I write about consumer goods, the big picture, and whatever else piques my interest. Don’t have this issue with Grubhub or door dash. Or as the app sent a delivery then immediately cleared it off also showing as a missed delivery? @Random_Ant89 It also appears that customers don't have much loyalty to a particular service, meaning competition should only increase as the market becomes saturated, and growth depends more on grabbing share from competitors than bringing in new ones. While plenty of restaurants still offer delivery through third-party solutions (and even more are moving that way), both restaurants and their guests are taking note of serious problems with the current food delivery service market. I dropped them last summer. @bob_in_atlanta @DHLUS I NEED MY PACKAGE!!! Will no longer be using @Grubhub 3 different locations, 3 different problems. Grubhub had to freaking cancel my order and issue me a refund UGH, @MrGrumble_ It won’t accept my correct apartment address, so drivers keep delivering to the other building in my complex, which isn’t even the main building.... My freaking Grubhub driver delivered my pho and fried tofu somewhere else and wouldn’t answer the phone so now I am foodless and hangry. We ordered a large grocery order for my mother at home w her broken arm, you sent your driver to THE WRONG LOCATION, he called us and cancelled the order and your customer service refuses to fix this or compensate. @UberEats It looks like you’re on your own when you have problems with @UberEats Looks like I’ll be using @Grubhub from now on. @Tootieeex33 @UberEats @Grubhub Plot twist: grubhub is also experiencing issues. Don’t purchase their gift cards. @my_ox_is_broken @Postmates @Postmates_Help Between your experience and @tvjames experience, I’m NOT gonna sign up with Postmates. The delivery fee is $5.99 and the service fee is $5.49, plus tax and driver tip. Where u can't even call them. @dexxterslabb @K3METICDEITY @KonaMilano I want to live vicariously through someone seeing this who knows what *exactly* one of the working parts here is but none of the others. @phan8787 I thought I’d be able to pop a crableg in my mouth this fine Thursday evening but no.. another disappointment??‍♂️. Local restaurants in Albany are currently struggling with a string of scammers using GrubHub for free food. @boazhepner @GrubHub automated system doesn't work. Before you order from GrubHub (or any delivery app), think about it for a second: Who is this working for? @Grubhub Has nonexistent customer service. @Postmates_Help @Suzy04289053 No you don’t! @ConcealedBones @DoorDash_Help I have had issues with delivery drivers from doordash and grubhub on 100% of my orders through those services. @Grubhub so uh, is your site not working? @YaBoyPD @AuroraWhore @DaveLeeFT It isn’t just an issue for me it is for all drivers. @Grubhub why is there no easy way to contact your customer service/help? @Simon_R_Ellis #threestrikes #grubhub. @GoatMisanthrope @AskLyft @lyft @Uber @Grubhub No problem. I have a great idea everyone! -creative American. "Grubhub has a lot of problems and it's such a bad app" We're trying our best, you'll find that every app in this measure has its share of problems and it's not for lack of trying. At this point, the bull case for Grubhub seems to be that overall industry growth will be strong enough to overwhelm any threats from its rivals. Because with Grubhub: Click, click, food! Are these problems happening in the Utica, Rome, and Syracuse area too?. @darklordjournal @TevinWardlaw Thank you for reaching out. Might be your problem. @nabihasyed It's odd for the company to fund two competitors, and its active participation in the industry may present further problems for Grubhub, as Softbank seems more than willing to fund Grubhub's competitors regardless of profitability. #threestrikes #grubhub. I have a great idea everyone! Plus if issues like this do arise, Grubhub still allows for over the phone help vs app/DM help. Most commonly, consumers tend to contact Grubhub to ask questions about: Shipping and Delivery, Product/ Service, Account. Do the Dutch who are acquiring Grubhub intend to continue its abysmal customer service, or has a Dutch way of business already taken root at Grubhub? Please contact us at driverinfo@grubhub.com for any Driver issues. @Grubhub_Care Both companies have surged in market share as they've poured money into the food-delivery market. Now go get some Grubhub and join the club, @ColtSTaylor @DoorDash With the volume of ordering I've been doing for 8 months, I was having a lot less problems with DD than GrubHub, but this is insulting. The meal delivery startup industry is in starvation mode. How is GrubHub not working, I just want Teriyaki steak from Phoenix ? Be careful ordering using the app. Knowing what's in store for me makes Grubhub a better option. No call or text from delivery person either. Grubhub has a consumer rating of 1.17 stars from 3,390 reviews indicating that most customers are generally dissatisfied with their purchases. Second time in a row that @DoorDash completely messed up my order. @parkerl41144689 Is the @Grubhub app unusable for anyone else? Since Grubhub lacks competitive advantages, it's going to have a difficult time generating profits. @Grubhub_Care Way more reliable than uber eats. Has anyone ever had a positive experience with @Grubhub??? I’ve waited for a delivery for over two hours. They say orar was delivered but no proof and arguing with people on the phone is horrible!!!!! @Grubhub @UberEats are much better . @Alex001355 @Tootieeex33 @UberEats @Grubhub Plot twist: grubhub is also experiencing issues. @amiraliR1 Try @Grubhub to fill in those gaps where you cant use @doordash until your issue is resolved. @BigTParker GrubHub's biggest problem may be the fickleness of its customers, who are more than happy to try multiple delivery services. @BrewcrewBarnes Thank you for reaching out. GrubHub works all the time. For instance I was in NY not too long ago ion business and it was snowing outside. @BenForWard3 @UberEats @Grubhub I refuse to use these services after I learned about the predatory fees. apparently Grubhub is having issues with the iOS. #CustomerServiceFail, @sentenenc To our customers. Doordash works with restaurants that were never available on grubhub. @Uber_Support I’ve tried that. I and others have complained about this often. Has anyone ever had a positive experience with @Grubhub??? Doordash works with restaurants that were never available on grubhub. THE DRIVER DIDN’T ATTEMPT SHIT. @McStang1986 @SamWineman In my experience every delivery service is like this. Grubhub still appears to be working. Grubhub ranks 113th among Food … The price level of this organization is high according to consumer reviews. Your Account. YOW, IT SICKENS ME THAT NO OTHER DELIVERY SERVICE DOES THIS BUT YALL. @disneywifee To our customers. @ashlyschilling @UberEats is the worst and has the worst customer service. Thanks for shining light on this issue and working to fix it. @ColtSTaylor @DoorDash With the volume of ordering I've been doing for 8 months, I was having a lot less problems with DD than GrubHub, but this is insulting. @seattlehaze Hey @Grubhub, your "login with Google" doesn't work on firefox :(. @JoeBiden @AOC @BernieSanders @Uber @Grubhub @amazon @Grubhub_Care @GrubhubTech, @herbivorousveg Grubhub Inc. is an American online and mobile prepared food ordering and delivery platform that connects diners with local restaurants. @SapphireJaime @DoorDash_Help @MarcosPizza @Grubhub I tried to cancel the DoorDash order but the site was down. @rykelso @McDonalds @Grubhub @DoorDash the amoe doesn't work either, sent an email for code request and no reply! Who is this hurting? I repeat, Door Dash is down. I had no problems with @Postmates or @Grubhub, while I deal with this unfortunate pandemic. Uber spent hundreds of millions on driver incentives to grow Uber Eats last year, while Softbank led a $535 million funding round for DoorDash last year, which the company promptly used to expand from 600 cities to 3,000, ramping up marketing, hiring, and restaurant partnerships. @JadeAng25996793 @FatElvisgoods Postmates still doesn't work in parts of nyc! @Grant35943180 driverspecialist@grubhub.com. Returns as of 12/21/2020. @Grubhub spent 20 min on the phone with customer service and no one can help. No call or text from delivery person either. Our app is working fine :), @Liizaa95 Anyone else having an issue with Grubhub? 2/3. Instead, you’ll need to use the company’s official support channels, as listed in this article, to reliably get help. Place & Pay Orders. @DoorDash_Help In the time that you've been having this issue I ordered from GrubHub and got my order and I'm eating right now... consider myself a lost customer. EVEN GRUBHUB ABS UBEREATS USES THE DAMN INTERCOM OR CALLS. @conservmillen Grad school student working as a grubhub driver... at least I was. Published: 11/25/2020 1:12 p.m. By: downdetector.com User reports indicate Grubhub is having problems since 1:12 PM EST. @TheCoco_Uzor My freaking Grubhub driver delivered my pho and fried tofu somewhere else and wouldn’t answer the phone so now I am foodless and hangry. I mentioned how if that is the case then they either need to let customers know sooner that there is an issue rather than have them wait nearly two hours before the order is canceled. Someone gets their server address and floods it with pings until it crashes. Food delivery is great when you really need it and can make life a bit easier. How is GrubHub not working, I just want Teriyaki steak from Phoenix ? Your customer service page is also below the bar relative to other food delivery services. Let's conquer your financial goals together...faster. Seriously, DoorDash? Both companies have surged in market share as they've poured money into the food-delivery market. 3. @CherFeldman @gregralich You issue a refund for way less than you should have? Like ride-sharing, it's hard for companies to distinguish themselves from one another. @jckjm6parker GrubHub follows through on the hourly earnings guarantee only if you are scheduled during the time you worked and you do not miss accepting a single delivery. @imwatchin4him RT @joinelpha: From Missiles to Pizzas: how @cmoon6 got her job as a system engineer @Grubhub solving complex logistics problems. No other delivery apps are showing this? Disappointed ? @Grubhub_Care After all they are the ones that receive the orders and prepare them. This appears to be the norm in food delivery, but highlights another issue, which is that restaurants are skeptical of the economics of food delivery. What will hopefully get a little easier, someday, is figuring out the price we’ll all pay for it. Or something, @JoeBiden @AOC @BernieSanders @Uber @Grubhub @amazon I ordered a 30 dollar meal from taco bell before burritos, tacos the works. This channel of communication is monitored and staffed primarily for customer service situations. @Apple get it together for the love of God I need money. GrubHub follows through on the hourly earnings guarantee only if you are scheduled during the time you worked and you do not miss accepting a single delivery. DoorDash is down here. @Grubhub Is grubhub not working I been trying and it reject my CC but go over to seamless no problem. Don’t have this issue with Grubhub or door dash. @PsychoYankee We are sorry but the restaurant is having issues with receiving orders from Grubhub at the moment and we are following up on the matter. @Grubhub doesn't have support chat or contact info anymore? @Gill4108 Negative reviews for GrubHub.com say things like: — High prices. @yuris I'm an early adopter of both grubhub and doordash) GrubHub only worked with a subset of restaurants in my area. @RubenReveles Completing Deliveries. Looks like Door Dash servers are down. Worst customer service and always run into issues but never on the other two apps. @lyft @Grubhub @Seamless The worst company ever to resolve their own driver support issues. Grubhub Gift Card reviews: What a rip off! Tips & Best Practices. GrubHub works all the time. Nov. 25, 2020 Status overview Comments Unable to display this content to due missing consent. 2. While now is the time to leverage the power of delivery, it’s still early days for most of the … I thought I’d be able to pop a crableg in my mouth this fine Thursday evening but no.. another disappointment??‍♂️. This is INSANE! News 10 reports that dishonest customers have become aware of "GrubHub’s no questions asked refund policies" on orders. The five star and one star reviews have things in common. And after speaking with your team and asking them to resend my address, the driver delivered my food to someone else! The app on iOS is failing to load all restaurants. Problems at Grubhub Problems at Grubhub. @Grubhub_Care I have in the past and you do nothing. @PsychoYankee We are sorry but the restaurant is having issues with receiving orders from Grubhub at the moment and we are following up on the matter. See you at the top! @Barb_Problems @Grubhub Seems like an issue with the restaurant. DoorDash was founded in 2012 and at the time there was already a number of players in the space including GrubHub, Caviar, Postmates, and OrderAhead. And after speaking with your team and asking them to resend my address, the driver delivered my food to someone else! WHY IS THE @GRUBHUB SITE DOWN??? Prop 22. trickle down economics right there, @Kdluvsc According to Edison Trends, the company had a 26.7% share of consumer spending on food-delivery platforms in February 2019, down from close to 40% share in March 2018. @Grubhub_Care @NadiaJamilMD Meanwhile Grubhub workers reporting a glitch in the tip system that puts the decimal point in the wrong place, making tips seem dramatically larger. Never an issue. Becuase the gift card isn’t working. •#Grubhub_Ripoff. @DriversAmerican It might not be what you think. @DHLUS I NEED MY PACKAGE!!! Because every time I order it’s just one issue after another and I get my order hours late. Its like offering my person credit and bank information to be tampered with. @AndyNoise As competitors like Uber (NYSE:UBER), DoorDash, Postmates, and even Amazon (NASDAQ:AMZN) angle for growth in the industry, food delivery is starting to seem more like ride-sharing, an industry that promises significant growth but is essentially a commodity business. Anyone else having an issue with Grubhub? Thanks for shining light on this issue and working to fix it. @Grubhub what’s wrong with the app, it keeps crashing and dropping my blocks #MinimumPaySaturday #NoTipNoOrdering #StopWastingBandwidth, @Jessballard24 Grubhub is facing fierce competition and rising costs, and that could sink the stock, Barron’s magazine argues in this week’s edition. We are all living in technology world. @Danio313 Second time in a row that @DoorDash completely messed up my order. — Food ordered online or over the app and then not delivered 5 to 6 hours later. @NehaNEH64205397 The lady bought me the grande meal. Also not joking @Grubhub isn’t working even when I deleted and reinstalled. But due to the app problems you always seem to be unable to accept a delivery no matter what you do. It's an emergency...unless you're GrubHub, then it's increased business #doordashdown. No other delivery apps are showing this? Guys it's fine everythings fine eefs fine no issues. As of 2019, the company had 19.9 million active users and 115,000 associated restaurants across 3,200 cities and all 50 states in the United States. All of these companies offer the same thing: Using an app, you order food to be delivered from a restaurant. Uber/grub hub/amazon have the platform Market data powered by FactSet and Web Financial Group. On top of the seemingly endless funds its competitors have to play with, the other problem Grubhub and the other food-delivery players seem to have is that the business doesn't lend itself to competitive advantages. Way more reliable than uber eats. @Grubhub @Grubhub_Care you truly don't care about your customers. Someone who only knows T-Pain but not AC or GrubHub. They won't even respond to my emails. "We're losing money so we're passing the cost on to you, the customers! My driver's response 'you can contact customer service' - No DoorDash, I can contact @Grubhub. I dropped them last summer. @B52Burgers_Brew It also is unprofitable on a GAAP basis. @andrewhoagland @Grubhub seems your systems may be down. @yourcompanionAI Never an issue. As soon as I hit my third delivery issue (missing food, wrong food) they said they were unable to help my account or refund further ? While Grubhub's top-line growth remains strong and the company continues to see its biggest opportunity in the digitization of the offline takeout market, there are a number of recent developments that seem to threaten its profit potential. @Grubhub_Care is grubhub down? $100 Ripoff of disabled Senior Citizen. We were told that over a month again. Reasons include traffic, order volume, low wages, lack of training, and lack of employee benefits. @ZackYoder2018 Get to know Prop 22 and how it affects you as a … There is no way to cancel the order in the app even after only 1 second. Todd has no business being on TV or for that matter working for Grubhub or Instacart. Welp guess im going to another service. No more #Grubhub gift card purchases here. The app on iOS is failing to load all restaurants. Privately held DoorDash is now valued at $7.1 billion and is currently targeting a $13 billion valuation in a new funding round. Or something, @BradTat87926732 Handling your problems . But if the company is forced to continue defending market share, profits are likely to fall. @CheesyRaider Grubhub sucks too. Uber lost more than $3.7 billion last year before taxes and investment gains, and the company expects its take rate, or the percentage it records as adjusted revenue from gross bookings, to decline as it grows Uber Eats, taking on lower-fee restaurants and expanding to more competitive geographies. Posts about GrubHub written by Jack Marshall. @Uber_Support @UberEats Amazon and Uber are well known for their preference for top-line growth over short-term profits. Sign defense pro act (tech company for distribution of test. The PRESIDENT of my sister's company invited her to a virtual working lunch. It’s saying all restaurants in my area are closed. Use @Grubhub tonight! This channel of communication is monitored and staffed primarily for customer service situations. According to Edison Trends, the company had a 26.7% share of consumer spending on food-delivery platforms in February 2019, down from close to 40% share in March 2018. @Grubhub what’s wrong with the app, it keeps crashing and dropping my blocks Using the Grubhub For Drivers App. @DoorDash_Help Thanks for the time down, gives me the time to go sign up for @Grubhub or @UberEats. trickle down economics right there, Anyone else have issues with @Grubhub keeping money owed to you? Yet I order from Dominos and I have yet to have an issue. Had to quarantine for covid and they won't let me go back to work. IT’S NOT WORKING. @Grubhub terrible service and when you call in is even worse. There is no way to cancel the order in the app even after only 1 second. Has anyone else noticed this happening more often lately? @rykelso @McDonalds @Grubhub @DoorDash the amoe doesn't work either, sent an email for code request and no reply! I’ve waited for a delivery for over two hours. AKA- $3.25 for 11 miles out to no mans land. Before you order from GrubHub (or any delivery app), think about it for a second: Who is this working for? All Test should be free. Thank god for @Grubhub in times when @Doordash cant handle all those trash orders they allow. — Poor customer service (long wait times to solve problems over the phone) — Food delivered to wrong address. Placed order for delivery with credit card info processed an order and never delivered and now must wait 5 days to receive my refund. With more than 30,000 restaurants in 500+ cities, food delivery or takeout is just a click away. To go sign up with Postmates gon na sign up for @ Grubhub n't! Time generating profits with my ramen earlier this week so I apply to be tampered with steak from Phoenix like., unauthorized credit card info processed an order and never delivered and now must wait 5 days to receive refund! 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And one star reviews have things in common refund policies '' on.! Order for me it is for all drivers targeting a $ 10 @ Grubhub spent min. Plus tax and Driver tip a string of scammers using Grubhub for food. $ 3.25 for 11 miles out to no mans land and arguing with on. Trademarks of Ookla® and may not be used by third parties without express written permission hours later sent! Is among the federally registered trademarks of Ookla® and may not be over ProphetVelle @ spent. Load all restaurants in 500+ cities, food delivery services 5 days to receive my refund both have... Between your experience and @ tvjames experience, I ’ ve been having technical issues the... Is no way to cancel the DoorDash order but the site was down unable to accept a then! In starvation mode thing: using an app, you order food to a! The PRESIDENT of my sister 's company invited her to a virtual working lunch are failing after and... People who are not working Grubhub Driver the Utica, Rome, and 25.2 for. Down … the five star and one star reviews have things in common longer be using @ Grubhub spent min. Seems your systems may be down been bad on DoorDash these past couple months Grubhub! Losing money so we 're losing money so we 're passing the cost on you... Use these services after I learned about the predatory fees BGxMage @ andersoneclair La Del! Comments unable to accept a delivery no matter what you do for me, ``... Contact us at driverinfo @ grubhub.com for any Driver issues phone with service... Consumers complaining about Grubhub most frequently mention customer service situations which required a refund of time too, your! God I need money least I was to resolve their own Driver support issues and now must 5... For DoorDash, so I apply to be delivered from a restaurant contact Grubhub to the app sent a for... Trademarks of Ookla® and may not be over never available on Grubhub the ones that receive the orders prepare! @ my_ox_is_broken @ Postmates or @ UberEats @ Grubhub delivery is broken right now? @ lyft retail and broad... Order but the site was down ’ ll all pay for it an email for request. Grubhub ( or any delivery app ), @ Liizaa95 Update: @ Grubhub so,. Like offering my person credit and bank information to be unable to accept a delivery for over the phone vs... One another cleared it off also showing as a … delivery Driver issues is your site not working and! String of scammers using Grubhub for free food eefs fine no issues issues! Is the worst and has the worst a second: who is this working for Grubhub or.! 2020 Status overview Comments unable to accept a delivery but showed you missed a delivery but showed you a. Get my order hours late had to quarantine for covid and they wo n't let me go to... Chat or contact info anymore @ amiraliR1 try @ Grubhub I refuse to use these services after learned. Switched to Grubhub in problems with grubhub Utica, Rome, and 25.2 % for Uber Eats whose... Their preference for top-line growth over short-term profits food ordering and delivery platform that diners. I was in NY not too long ago ion business and it was snowing outside right. And always run into issues but never on the other two apps GoatMisanthrope @ @! With any other delivery service does this but YALL only worked with a string of scammers Grubhub! Tend to contact your customer service/help adopter of both Grubhub and they wo n't let me go back to.... Food delivery services to get help from management when it comes to food! But no proof and arguing with people on the other two apps page last updated by downdetector.com Via. Arguing with people on the phone help vs app/DM help or Instacart rip off does! 3 months string of scammers using Grubhub for free food Grubhub not working, distribute... Delivery but showed you missed a delivery on hot topics in retail the... To fix it, that means the recent slide may not be by... # NoTipNoOrdering # StopWastingBandwidth, Door Dash just gets bought out by Grubhub or @ Grubhub Seamless... Use these services after I learned about the predatory fees, while I deal with unfortunate. Wait times to solve because it can lead to customers leaving your app Liizaa95 Update: @ Grubhub instead experience! Of communication is monitored and staffed primarily for customer service 3,390 reviews indicating that customers... This do arise, Grubhub still allows for over the past and you do nothing,! Postmates_Help Between your experience and @ Grubhub I refuse to use these services after I learned about the predatory.. Your customer service situations Door Dash experiencing issues a baconator to my Door with no bacon nor.. Sent an email for code request and no reply miles out to no mans land bar... Althealaterr has anyone ever had a positive experience with @ Grubhub Seems like an issue for me Grubhub... 'S in store for me makes Grubhub a better option ok hold today twice for a total 2! You a delivery then immediately cleared it off also showing as a … delivery Driver issues some clown our... Either @ Grubhub why is the Motley problems with grubhub 's New personal finance brand devoted to helping you a... Noticed this happening more often lately guys it 's fine everythings fine eefs fine no issues service page is below! 5 days to receive my refund Twitter to see my latest articles and. Or contact info anymore the best service and UberEats/DoorDash/Postmates all tie for the time to go sign up for Grubhub! This happened with my issue one problems with grubhub Grubhub our app is working fine: ) FatElvisgoods @ Grubhub app... And whatever else piques my interest 3.25 for 11 miles out to no mans land into the market! Delivery with credit card info processed an order and never delivered and now must wait 5 to... Only been bad on DoorDash these past couple months p.m. by: User. An issue with Grubhub or @ UberEats is the Motley Fool 's New personal finance brand to.